Effective Date: 19.12.2024
Nestuo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, nestuo.com, and purchase our products. Please read this policy carefully. If you do not agree with its terms, please do not use our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Information you provide when creating an account, placing an order, or contacting us, such as your name, email address, phone number, billing address, and shipping address.
- Payment Information: Details necessary to process payments, such as your credit card information. Payment details are securely handled by our third-party payment processors and are not stored on our servers.
- Automatically Collected Information: Information collected through cookies and similar technologies, such as your IP address, browser type, device type, and pages visited on our website.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders.
- Communicate with you regarding your orders, inquiries, or updates about our products.
- Improve and personalize your shopping experience.
- Detect and prevent fraudulent transactions or other illegal activities.
- Comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that help us operate our website, process payments, and ship orders.
- Legal Authorities: When required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. Cookies are small files stored on your device that help us recognize your preferences and provide a personalized experience. The types of cookies we use include:
- Essential Cookies: Necessary for the website to function properly, such as enabling secure checkout.
- Performance Cookies: Collect information about how you use our website to help us improve its functionality.
- Functional Cookies: Remember your preferences and settings to provide a more seamless experience.
- Advertising Cookies: Track your browsing habits to show you relevant advertisements.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the website. Additionally, we use third-party analytics tools like Google Analytics to better understand user behavior and improve our services.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a U.S. resident, you have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us at support@nestuo.com.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Children’s Policy
Nestuo does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records. If you believe that a child under 13 has provided us with personal information, please contact us at support@nestuo.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing any personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@nestuo.com
Thank you for trusting Nestuo with your home decor needs.