Effective Date: 19.12.2024
At Nestuo, we are pleased to offer free standard shipping on all our products. Please review the details of our shipping policy below.
1. Free Shipping
- Free standard shipping applies to all orders placed within the United States.
- No additional fees will be charged for standard shipping at checkout.
2. Processing Times
- Each product is made to order with care. Processing times may vary depending on the product:
- Blankets and Pillows: 2-3 business days
- Shower Curtains and Bath Mats: 2-3 business days
- Glass Cutting Boards: 2-3 business days
- Coasters: 4-5 business days
- Area Rugs and Door Mats: 3-5 business days
- Personalized Products: Processing times may be longer due to the customization required.
- Please note that during peak seasons or high order volumes, processing times may be extended.
3. Delivery Times
- Standard shipping typically takes 5-10 business days after the order has been processed.
- Please note that delivery times may vary based on your location and other external factors.
4. Separate Shipments
- To ensure efficiency and maintain product quality, items in your order may be shipped separately.
- You will receive individual tracking numbers for each package, allowing you to monitor delivery progress.
5. Order Cancellations
- Orders can be canceled within 24 hours of placement. After this period, we begin processing the order, and cancellations may not be possible.
5. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status of your delivery.
6. Address Accuracy
- Please ensure your shipping address is accurate at the time of purchase. We cannot be held responsible for delays or non-delivery caused by incorrect addresses.
7. Limitations
- We currently ship only within the United States.
- We do not offer expedited or international shipping at this time.
8. Contact Us If you have any questions or concerns about your order, feel free to reach out to us:
Email: support@nestuo.com
Thank you for choosing Nestuo. We look forward to helping you create a cozy and stylish home!